02. General Issue

Follow the steps below to Issue:

Transaction Report

Balance Report

• Related Articles

• Color not Found in Sales Order

  Color/Size Choose Color choose error in GPC BOM (ERP1.0) Raised Issue · GPC BOM cannot access color o Color/Size popup check box is unavailable in GPC BOM Solution Step 01: - Go to NOW - Open Products - Search o PrdCode 1: (Style Name) - Click GPC ...

• Color not found while MRP RUN

  Color not found while MRP RUN Color not found at the time of MRP run (NOW) Raised Issue · Color Key B1000 not found while running MRP Solution Step 01: - Go to NOW - Add Color to Color Folder & GCL Folder Click Save

• MRP doesn’t run due to not Sending GPC BOM to NOW

  GPC BOM isn’t sent to NOW BOM not Sent (from ERP1.0) Raised Issue · MRP RUN failed Solution · Open your GPC BOM · Click on “Confirm to Material Planner” · Click on “Send To NOW” and RUN MRP

• Sales Order Status Error

  Sales Order Suspended Status Sales Order status is Suspended Raised Issue · After running MRP from Project Planning Dashboard it shows now ROW Solution - Go to Sales Order - Click Edit - Click on Status Tab - Set Current Status to Active - Save it - ...

• Wrong Product Error in Sales Order

  Wrong Product Error Color and Size combination is not eligible Raised Issue - Color and size combination is not eligible while choosing from GPK BOM Solution - Delete the sales order line which product is not associated with the sales order